vcglr responsible gambling code of conduct

Westend is committed to continually improving our practices and participates in many state and local government gaming working groups to assist in identifying and developing appropriate responsible gaming initiatives. In addition to complying with all applicable legislative requirements Westend has also implemented a range of additional policies and initiatives to promote responsible gambling. Our goal is to ensure our hotels and clubs provide a safe and supportive environment where our customers make informed decisions about gambling and timely appropriate assistance and information is provided. Westend Market Hotel ( Westend) operates a balanced business, offering patrons an overall entertainment experience including dining, drinking and gambling activities. Every Victorian venue that offers gambling products is required to implement the Code by the Gambling Regulation Act 2003 (Vic). It has been submitted to Victorian Commission for Gambling and Liquor Regulation ( VCGLR) for publication. This Code of Conduct ( Code) has been reviewed and drafted by Westend and is inclusive of the content set out in the Ministerial Direction given pursuant to s 10.6.6(1) of the Gambling Regulation Act 2003 (the Act) and effective from 1 March 2020 (the Ministerial Direction). Our industry leading hotel and gaming charter underpins our responsible service of alcohol and gaming and is available on our website We are committed to being Australia‟s most responsible hotel and gaming operator - going above and beyond what legislation requires. 1 Westend Market Hotel commitment to Responsible Gambling

Vcglr responsible gambling code of conduct